Frequently Asked Questions

What is the price?
Our prices may be adjusted according to raw material cost and other market factors. Please kindly contact us for the latest price list.

What is your MOQ?
we accept MOQ200PCS

How long is the product lead time?
The leadtime of our products is 2-4 weeks, depending on the production cycle.

Which payment method is accepted?
We accept the payment term by T/T. 50% downpayment, and 50% of the balance paid before shipment.

We accept payment by Western Union or PayPal for samples.

What is your incoterm?
We accept FCA Guangzhou or Shenzhen, we will complete the export customs clearance and deliver the goods to the designated location of the customer’s freight forwarder.

How about the shipping cost?
The cost of shipping depends on the method you choose to obtain the goods. Express delivery is usually the fastest, but also the most expensive way. Sea shipping is the best solution for large quantities. The exact shipping cost, we can only give you the detailed information after knowing the quantity, weight and method. Please kindly contact us for more information.

What international approval you obtained for your products?
Yes, our products have got the international approval of FCC, CE, UL, RoHS, NRCan etc. We can also provide the certificate of origin. If you have other approval requirements, please kindly feel free to contact with us.

How long is the product warranty period?
We promise that the product warranty period is 1 year, calculated from the date of delivery. During the warranty period, we will provide replacement parts or the whole unit free of charge for product quality problems caused by its own design failure.

For more questions, please kinldy contact with our sales manager